Category Archives: Uncategorized
Today, it seems at times as if we have forgotten that we are all just men and women desiring dignity. Individuals are lumped into constituencies, divided into partisan camps, stereotyped and nearly dismissed or too simply characterized. Dignity demands that … Continue reading
What do you do when someone in your office is being difficult? Two stories come to mind. One has a happy ending the other, well, time will tell. A friend who works at a thriving company in town described a … Continue reading
We welcome your experiences here on the Civility Press blog. Please share any stories you have about incivility and cynicism, and how treating others with civility and dignity helped the situation or could help the situation.
Let’s talk today about an expression that we hear nearly everyday. The phrase simply asks the question or makes the statement about people and situations in our everyday life. The phrase: * “she treated me well” or * “he treated … Continue reading
As she approached the attendant with her question about the flight changes, the attendant immediately indicated that she was annoyed by all these passengers. Rather than apologizing for the customer’s inconvenience, the attendant behaved like an arrogant jerk. Needless to say, the teller now back at the credit union was contacting Continental not about the flight delay but about “how she was treated” by the attendant. Continue reading
If we treat our employees well, and they treat our customers as they would want to be treated, the organization will be successful in the long run – An often forgotten business tenet. The idea of civility in business sprang … Continue reading
A sixth grade teacher in Cleveland asked her students to respond in six words about the following questions: * What is important to know about yourself? * How do you want others to think about you? Two quotes from the … Continue reading